Booking Terms and Conditions
Please note: These Terms and Conditions do not apply to TripAdvisor/Flipkey bookings. Terms and Conditions for these can be found here.
General
Rental is on a self-catering basis. Minimum lengths of stay apply. Prices shown include all local taxes, electricity and cleaning.
Occupancy
Studio Loza is suitable for up to 4 people
Guests with mobility problems, heavy luggage or young children
On foot, Studio Loza is accessed by a gentle climb involving no steps, however there is a flight of steps from the garden to the apartment itself. If you are unable to carry your own luggage for the short walk to the apartment, we may be able to arrange assistance (at an extra charge). Please contact us for details.
The Studio Loza terrace is surrounded by rails, but the top of the steps is ungated, so toddlers or young children should be supervised at all times.
Payment policy
A 20% deposit is payable in advance on all bookings and reservations only become confirmed when your deposit has been received.
If we have not received your deposit within two weeks of your booking we reserve the right to cancel the reservation, however we will make every attempt to contact you before we take such a step.
The balance of your payment will need to be paid on arrival, in cash. We cannot accept credit or debit card payments for such balance payments as we have no facilities in Split for this.
Cancellation policy
Your payment is fully refundable up until 6 weeks before your arrival at the apartment. After that time it is non-refundable, although you may use it as the deposit for changed occupancy dates.